Frequently Asked Questions

Find answers to common questions about our resume builder and career services.

Getting Started

Simply sign up for a free account, click 'Create Resume' on your dashboard, and follow our step-by-step guided builder. You'll be prompted to enter your personal information, work experience, education, and skills. Our platform will automatically format everything into a professional resume.

Expert Review Service

Subscription & Billing

ATS & Job Applications

Technical Support

Resume Best Practices

Still have questions?

Our support team is here to help. Get in touch and we'll respond within 24 hours.

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Getting Started Guide

Step-by-step instructions for new users

View Guide →

Resume Templates

Browse our professional templates

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Help Center

Detailed articles and troubleshooting

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Frequently Asked Questions

Getting Started

How do I create my first resume?

What's the difference between a regular resume and a JD-based resume?

Do I need to pay to use the resume builder?

Expert Review Service

What is included in an expert review?

How long does an expert review take?

Can I request a re-review after making changes?

Subscription & Billing

What's included in the premium plan?

Can I cancel my subscription anytime?

Do you offer refunds?

What payment methods do you accept?

ATS & Job Applications

What is ATS optimization and why is it important?

How do you ensure my resume passes ATS systems?

Can I use my resume for different job applications?

Technical Support

My resume isn't saving. What should I do?

Can I export my resume to different formats?

Is my data secure on your platform?

Can I access my account from multiple devices?

Resume Best Practices

How long should my resume be?

Should I include a photo on my resume?

How often should I update my resume?

What file format should I use when applying?

Still have questions?

Getting Started Guide

Resume Templates

Help Center